Many maintenance departments are reactive instead of proactive. They fall behind in work and everything gets backlogged because they wait until there is a problem to take care of instead of eliminating the issue that may cause the problem.
Here are some tips on how to reduce reactive maintenance and become more proactive.
Have Preventative Maintenance in Place
The most important thing about working proactive instead of reactive is with your preventative maintenance plan. You must work on things before they need to be fixed and become a larger problem rather than working on the issues that arise after it is too late.
Have a Contingency Plan
It is sometimes best to think about the worst case scenario so that you can plan for it. At least if the worst does not happen, you are better equipped to handle the smaller issues that come up. It is simply a matter of being prepared for what may come.
Your staff is one of the first entities to be in a position to pinpoint problems. Not only are they able to spot potential problems with the proper training but they need the knowledge on what to do next. Some may be able to fix the problem right then and others may need to notify someone else but at least they will be able to showcase the issue before it gets out of hand.
Plan for the Problems
By implementing a preventative maintenance plan, you effectively plan for the problems before they happen. Sure, most maintenance departments have an idea of doing preventative work such as changing out air filters or something similar but what is needed is a solid preventative maintenance plan that has every possibility and is set up in a way that it is done automatically, which can be easily done with CMMS (Computerized Maintenance Management Software) from Maintenance Care.
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Running a maintenance department is not always easy but by taking out the problems before they happen, you have a much easier time of being proactive and focusing on emergencies when needed.