Using paperwork to notify your employees of work that needs to be done is one way to do things but often times it turns into word of mouth.
Instead of having a writing something down, you might instead hear this conversation:
Manager: Hey there, I need such and such done.
Employee: Sure, I'll get right on it.
Who and What?
The problem with this scenario, is that there is no record of it. You have to look for the employee and remember to tell them what to do, and the conversation can get lost between you. Meaning, the employee doesn't remember the job that needs to be done and says that they don't remember you telling them in the first place. Or perhaps you told someone, but can't recall who it was since you were in a hurry. There is an easier solution to this problem by using a CMMS (computerized maintenance management software) program.
Submit Requests Remotely
How it works is that you give access for submitting maintenance requests easily through a customized web form. Enable your maintenance team to receive facility-wide requests directly from those who discover potential issues. Allow users to submit requests using regular desktop computers or alternatively using mobile tablets, kiosks or any web-enabled device. Basically, your employee gets the work order immediately and since it's done via the mobile app, there is no miscommunication.
Read More: Manage Maintenance Department Challenges
On top of that, you now have a record of who the job was sent to, who completed the job, when it was done, where it was done, and what was done. Everything you need is easily accessed from any web browser connected to the Internet. Best of all, you can do everything remotely which means if you're sitting at home over the weekend and forgot to schedule something important, you can do it without having to run back to the office or worry about it till you go back to work. Life is better with Maintenance Care.
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