With the summer season fast approaching, many of us are quickly planning our upcoming summer trips. As millions of people from all over the world head to hotels and resorts for their vacations, it is important to take a look at how these establishments handle the day to day operations needed to keep their guests safe.
With the right software system in place, today’s busiest hotels and resorts can operate in a safe and efficient manner and keep travelers of all types safe during their stay. Here are five of the key advantages of having CMMS software in resorts and hotels.
1) Properly Maintained Features and Amenities
When guests visit a hotel and pay money to stay in a facility, they expect that the establishment will be functioning properly. Poorly maintained features such as elevators, air conditioning units and the hotel pool, can ruin an entire stay for a guest. Someone needs to spot issues in these facilities and report them to maintenance staff right away. With a CMMS software program in place, there will be less downtown in reporting and ultimately fixing issues within the hotel. Plus, maintenance reminders will be sent out to the staff regarding big appliances such as furnaces, so that issues can be spotted and taken care of before guests even know.
2) Maintaining Properly Functioning Rooms
In hotels with hundreds of rooms it can be even more difficult to stay on top of potential maintenance issues. One of the benefits of a quality program is that it can operate on mobile devices. This means when the housekeeping staff, who are often the only ones in every room on a daily basis, see an issue they can instantly report it to maintenance on a mobile device. These devices are fully integrated into the CMMS system and have replaced the old standby of clipboards. With this mobility feature, the issues can get resolved while the guests are still out of the room. The result will be happy, more comfortable visitors who enjoy their stay and the quality of their rooms.
3) Creating a Green Hotel for Guests
For many guests traveling today, it is important to know that their hotel operates in a way that is safe for the environment, or one that is ‘green.’ With so many consumers looking to stay at hotels that are attempting to be environmentally responsible, this is an added perk for many travelers. With the right system in place, high energy consumption equipment like chillers and boilers can continue to operate at an ultra high efficiency rate. The program can set up maintenance alerts for each of these devices. The result is a more eco friendly building and lower monthly electric bills.
When it comes to utilizing software programs for hotel guests, it is important to remember that ultimately, many guests won’t even notice the CMMS software in action. What they will notice, however, is a high functioning quality resort and hotel that they want to visit again.
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