Reliability Centered Maintenance (RCM or RCM maintenance) is a maintenance strategy that is designed to ensure that key assets perform reliably, safely, and in a cost-effective way. The hallmark of RCM is analyzing the importance and vulnerabilities of each asset and optimizing its maintenance individually. In essence, RCM’s meaning can be summarized as “the right maintenance on the right asset at the right time.”
Reliability centered maintenance began in the aviation industry. In the 1960s, the rate of failure in aircraft components accelerated, leading to more accidents. The industry realized that time-based maintenance was not as effective as needed. Subsequent studies led to changes in maintenance standards for the industry, which led to the development of RCM in the 1970s.
In the mid-1980s, the US military adopted reliability-based maintenance for naval aircraft, weapons systems and support equipment. In the 1990s, the practice was more widely adopted in utilities, manufacturing, and facilities management, and formal standards were set.
Studies into maintenance standards and schedules revealed that traditional practices were flawed. RCM maintenance used these insights to develop an entirely new approach.
Insight |
Traditional Belief |
Reliability Principle |
Failures aren’t always caused by age. |
Parts will wear out after X number of hours. |
Most failures happen randomly; even a new part can fail. |
Manage failure instead of lifespan. |
Swap out parts before the end of their lifespan. |
Focus on what happens when failure occurs, and how to minimize the impact (ex, design changes, monitoring, backup systems). |
Focus on what users need, not what the design predicts. |
Maintenance decisions are based on the design specifications. |
Base maintenance decisions on whether the item works the way users need it to. |
Use condition to guide maintenance. |
Maintenance should be scheduled on the calendar. |
Check the condition of the equipment with tools like vibration sensors, oil analysis, and temperature checks to spot early warning signs. |
There are four basic maintenance task types. |
The same maintenance approach should be used for all equipment, machines, and tools. |
Maintenance approaches fall into four categories:
|
Maintenance should be matched to acceptable risk. |
The goal is zero failures. |
No system can be failure-free. Focus on acceptable risk level to safety, costs, and operations. |
RCM reliability centered maintenance revolutionized thinking in facilities and equipment maintenance. New practices are more intensive but focus on lowering overall risk and optimizing reliability. Modern CMMS tools facilitate implementation and keep monitoring of RCM maintenance on track.
RCM includes predictive, preventative, and corrective maintenance; the overall approach of RCM is to determine what type of maintenance is best and to implement and monitor the maintenance system for each individual asset.
RCM determines which of these approaches makes the most sense for each asset in terms of safety, uptime, and resource allocation, optimizing both reliability and maintenance resources.
Unplanned downtime is costly. It poses risks to profitability, safety, and even an organization’s reputation. RCM reliability centered maintenance helps minimize those risks by:
A typical RCM maintenance program involves three phases: analysis, failure assessment, and implementation/monitoring.
RCM Analysis
Failure Assessment
Implementation and Monitoring
Advantages of RCM Maintenance
The “pros” of reliability centered maintenance include:
Challenges of RCM Maintenance
The downsides of reliability centered maintenance:
Despite the higher initial costs, most organizations find that reliability centered maintenance pays for itself over time. However, ongoing commitment to this strategy and vigilant record-keeping is essential.
Computerized Maintenance Management System (CMMS) Software is the key to implementing and tracking an RCM maintenance program.
CMMS software performs these functions:
CMMS software helps with RCM with these critical applications:
The best CMMS software makes RCM implementation smoother and more cost-effective. This software is critical to structuring implementation and facilitating initial buy-in and consistent adherence to an RCM program.
This fictional example illustrates how RCM maintenance can lower costs and improve productivity even in a small factory.
The factory uses a small conveyor belt to move packaged goods from its production line to the loading dock. Without the conveyor, orders would be delayed, leading to dissatisfied customers and financial losses.
In this situation, RCM would earmark the conveyor belt as a critical asset. The process of implementing reliability centered maintenance would proceed in these steps:
This example illustrates that RCM maintenance can improve reliability even in a small enterprise. With the right CMMS, this process can easily be scaled up to much larger operations.
Reliability-centered maintenance now represents the gold standard of maintenance approaches in major industries, but it can be used in facilities of all sizes and complexities. Long-term safety enhancements, cost savings, and reduced downtime are just some of the benefits. Although it’s initially labor- and time-intensive, the right software tools make implementation orderly and accessible.
Get started with RCM maintenance with Maintenance Care’s award-winning CMMS software solutions. Contact us for help finding the right package for you. Learn about our pricing models and the industries we serve. Book a demo so we can show you how we make RCM maintenance work for your business.
With Maintenance Care’s powerful CMMS platform, setting up and managing your preventative maintenance program has never been easier. From automated scheduling and mobile access to custom task views and real-time reporting, our software helps you stay ahead of facility-related issues to keep operations running smoothly and safely.
As your preventive maintenance program adapts to new standards and technologies, count on Maintenance Care to grow along with you. At the forefront of preventative maintenance software, we offer solutions that are scalable and designed to interface cleanly with predictive maintenance tools.
Whether you’re managing a recreational facility, a government complex, a transportation hub, or you’re a small business owner, Maintenance Care gives you the tools to coordinate your technicians, get the most out of your assets over the long term, and reduce unplanned downtime.
Contact us to request a demo or learn more about how Maintenance Care can work for your facility.