CMMS is an enterprise technology and enterprise software. It's also known as enterprise application software (EAS). Whatever you call it, it's computer software used to satisfy the needs of an organization rather than individual users. It's about managing the maintenance tasks an organization must attend to, which can be a great boon when time is short and the price of a mistake high.
Worried about the process of deploying such a platform? There are some common concerns that pop up with any big enterprise technology project — but it's nothing an appropriate strategy can't handle.
1) Communicate the Project
You can't do something you don't understand. Communication is key in any aspect of business, and doubly so when starting a new project. You must stress why it's important and communicate the expectations, what will be done and when, and who's responsible.
Communication of your project goals and vision should occur the moment the project is kicked off and be reiterated throughout the entire project to ensure people remain on the same page. Try sending out clear updates via email rather than verbally. If project-specific things are discussed in meetings, make sure you document them. You'll need to frequently address project updates, dates and goals, and show progress as it happens.
2) Getting Higher-Ups On-Board
When it comes to project success, you have to be sure that your stakeholders are on-board with what is going on. Take time to clearly explain why your project is important not only to you, but to them. Understand what they value and explain things in terms of those values.
With higher-ups on your side, you'll gain crucial allies, rather than skeptical obstacles.
3) Know who’s in Charge
The hierarchy and responsibilities for deliverables and progress must be established and understood. Anyone on the team who doesn't know the vision, how they fit into it, and where to go for help or reporting — and as well, those who don't know who should be reporting to them — should be brought up to speed to avoid the chaos of mismanagement and misalignment of goals and expectations.
4) Having an Effective Risk Management Plan
As with all projects, risk will be present. You need to ensure that everyone on the project understands the risks, particularly with regards to the tasks they're on. You'll need to also have a risk management plan that sets out how risks should be mitigated, and what the procedures will be in the event that things start going wrong.
With these four strategies in place as you begin implementing CMMS in your facility, you'll find yourself set up to benefit from the conveniences and reliability of more rigorously controlled maintenance management in no time.
Want to know more about Maintenance Care's approach to CMMS? Check here for our full guide. It's full of tips to help you get others on board and understand the full extent of how CMMS can change your facility for the better.
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